GBC Introduces Service Solved

Jim Sawyer

Jim began his career at GBC 22 years ago. He has held a variety of roles such as product management for inline solutions, business development, and North American sales and service management. The best part of his job is the unique and rewarding relationships that have been built around the world, both internally and externally. In his free time, Jim enjoys drumming with his band, kayaking, fishing, and just about anything else that gets him outdoors.

Tanya Kubiak

Tanya brings 14 years of GBC knowledge to the team. She started in sales supporting the same customers she now has been servicing for the last 5 years. Currently Tanya manages national accounts aiding in service escalations along with onboarding new service partnerships. When asked what her favorite part of her job her answer was simply her team. Tanya also finds joy in problem solving and finding creative solutions to our customer’s needs. When not at work she can be found reading, meditating, or traveling.

Eric Nesbihal 

Eric Nesbihal serves as the National Service Manager, bringing with him 38 years of experience in service with GBC. He takes pride in leading a dedicated team that understands the business and is driven to succeed. Outside of work, Eric enjoys fishing and spending quality time with his family.

Matt Mayate

Matt Mayate leads our Western region service team. He brings 28 years of customer service and technical service experience, including the past six years with GBC. Matt joined GBC in 2019 as a Field Technician and enjoys working closely with our Technical Support Team. He takes pride in challenging himself and his team to grow their knowledge and deliver an exceptional customer experience. When he’s not working, Matt enjoys spending time with his family and pursuing his passion for custom automotive audio builds and repairs.

Mike Kells 

Mike Kells is the lead of our Great Lakes region service team. He brings over 25 years of service knowledge to his team. Mike has spent over 9 years with GBC, where he gets to work directly with our customers. Mike is proud to work with a team that is willing to help one another to achieve a common goal. When the workday is over Mike spends time on his motorcycle or doing any type of water sports. 

Milton Celko 

Milton Celko currently leads our Mid Atlantic region service team. He brings 24 years of service knowledge to our team. He has spent 15 of those years working on intricate copier equipment and 12 years here with GBC. His favorite parts of the day usually include interacting with different people, at different places and taking on a new challenge with each machine. When he is not leading our mid Atlantic service team or fixing units himself, he can be found fishing and boating. 

Tony Middleton

Tony leads our South region service team. He has been with GBC for over 5 years and brings over 10 years of field service experience and leadership to the team. Tony enjoys getting to know his customers to better understand their needs and providing solutions to make their lives easier. When he’s off the clock, Tony is a local musician performing with his band “More Cowbell” throughout Alabama and Mississippi and volunteers on several boards bringing music festivals to his hometown. 

"I just wanted to say that Hector was very professional and patient.  He went above and beyond to help us understand our equipment and also did another mini training session.  We love him.” 

"David is an excellent tech.  Very professional and knew exactly what he was doing and completed the service call quickly."

"I'm glad the same technician came since he is familiar with our equipment and the facility. great individual to have servicing our machine."

"First time using your service at our Cranston location.  Very happy with the service!"

"Mike was great!  Very knowledgeable and Nice through the whole visit.  Glad he came." 

"Mike Stage is the consummate professional!  He did a great job and I appreciate the service he provided!"

"Mike was so polite even ran some of our team members for a quick training. He is such an asset to your business. I highly recommend him to be promoted to a higher level. He has the qualities your company would benefit from."

"Milton was spectacular.  He knows his stuff and our 18 year old laminator works better than new."